The Church is Not Jack in the Box...and other stuff
[Editors Note: This post reflects Brian's thoughts and may or may not be the opinion of my fellow artists]
I've been thinking again (I know: this spells trouble). So this post takes several random things and tries to put them into something coherent; I hope it works.
San Diego was a target market for a recent marketing campaign by Jack in the Box to show its "love" for its struggling customers in this heightened time of financial woe due to the rise in gas prices. They offered two free tacos to anyone that came in with a recent gas receipt. Good idea, really. Because it is estimated that a taco only costs them like a dime to make, but of course, most consumers will also purchase an extremely overpriced beverage, and...their tacos are pretty weak, so they'll probably splurge for something else like fries or a burger, or maybe even pay for extra tacos.
This got me thinking about how churches often market themselves to their consumers potential congregants. Jack in the Box is a pretty good burger joint; it is not a good Mexican restaurant. I know that some absolutely love themselves a JB taco from time to time, but (and here I speak as an expert that lives just a couple miles north of the border) it is not really a taco per se. It is a poor burger joint substitute. If you want the real thing, you go to a taco shop (and the more of a hole in the wall it is, the better and more authentic it likely will be). This epidemic is running rampant in the food industry as burger joints try to also become coffee shops, pizza parlors, and yogurt mills. Sort of the Walmartirazation of the restaurant world. Unfortunately, this trend is working its way into the church and it bothers me...a lot!
Over the last decade, my denomination (Lutheran Church Missouri Synod) has been struggling with identity issues as it fiddles with various church growth and marketing strategies. And of course, the LCMS is not alone here as many other denominations and independent churches struggle alongside us. We have a strong heritage of catechisms, confessions, and liturgical worship that has been passed down to us. Problem. What do we do when we notice that the big Calvary Church down the street seems to really be growing? Well one answer that is becoming prominent is that we just change our menu to cater to the broadening needs of our customer base. [Hey! People like tacos, mabe we should make tacos alongside our burgers] I think this is a poor solution. Why? Because Lutherans do a terrible job of acting like the Calvary Chapel. It comes off as a cheap substitute. Why? Because the two worship styles were founded upon two very different theologies. Here's my thought. If you really like the syle, the feel, the sound, the whatever of something akin to a contemporary Calvary service, why not just go to an actual Calvary Chapel church where they do their thing really well. And vice versa: If I want high liturgy couched in tradition with hymns, creeds, and prayers, then I would not attend a Calvary Church (even if they had candles lit) because it really would not be an authentic representation of it.
What's my point? It is okay for a burger shop to be really good at JUST making burgers. The minute they start flipping pizzas, stocking salsa as a condiment, and installing an espresso machine they are going after other gods...I mean...consumers. And it is okay for a Lutheran church to be...well...Lutheran. And the same goes for whatever tradition that your church represents. Take pride in your heritage and identity, and if you cannot take pride in it for theological or ethical reasons, maybe you shouldn't be in it. And if that's the case? Leave it, but don't try to change it into something that is not. Because you just end up having to come up with silly free taco promotions to keep or attract consumers when they start realizing that the tacos next door are actually authentic.







Reader Comments (1)
So, if I follow your line of reasoning, it would seem to imply that style does impact your ability to reach a certain group of people. If you make a burger, then you will draw the people that want a burger.
And thus, the Lutheran church is indeed catering to a certain group of people. I guess it comes down to accepting that a certain range of people will be drawn by any given style. Let's say the Lutherans decide to stick with burgers. They will always draw the burger-lovin' crowd.
(Though, Lutheran style is hardly a burger in terms of popularity. Perhaps it is more akin to sushi - a food that is, afterall, more traditional, complex, high-art.)
Some points I would be interested to hear your thoughts on:
1. In the case of the Lutheran church, does this “marketing” translate to drawing mostly established families (and folks with grey hair), that are more conservative and traditional? What does a Lutheran church like Grace do if they decide to reach out more to your average hip-indie person Hillcrest/Normal Heights/North Park? Do they expect that person to be able to latch on to a style that even their grandparents regarded as traditional? If the answer is no, then the Lutheran church will have to resign itself to catering to its "market" of people, as the market continues an inevitable decline. While forcing a musical style that was popular hundreds of years ago, why not also expect people to show up in ruffled lace and hose?
2. If it is so important to stay with a given style, where is this concept found in Scripture?
3. Didn’t the Lutheran church start b/c it was bucking tradition to a certain degree? Why shouldn’t semper reformanda apply to reviewing and updating style as well? Was there a peak in terms of the ideal style of music a few hundred years ago, that somehow will never be eclipsed? Why is classical style from the 1600’s somehow more church-worthy than any style that came before or after? Furthermore, what kind of God would we have if there are no Telecasters in heaven!? I would hope that Tele’s are there along-side a full orchestra.
4. The problem with the style of the Calvary service is the underlying theology. Where does the person who likes certain aspects of the Calvary style worship but wants Reformed content go?
5. Wouldn’t the ideal be for a church to exhibit a range of styles that is true to who is in the congregation? Perhaps that’s why many churches have opted for having both a traditional service and a “contemporary” service. Perhaps even more ideal would be to vary the style in the same service… one week it’s rock/pop, another week it’s indie, alt-country or traditional. That way, those that like traditional music will get their fix, the rest of the congregation will be exposed to the rich tradition of music in Christianity, and all will not be a slave to tradition at the expense of alienating the uninitiated. I guess it depends on each congregation making that choice based on who is in attendance. The menu of styles may need to be broadened a bit, but in ways that are complimentary. If you’re serving burgers, it’s appropriate to offer shakes, maybe some fries, or try mixing it up with curly fries, or having different options on the burger (guacamole anyone?). Or in the case of sushi, look at one of your favorite places, Sushi Itto – they do a fusion of styles that keeps the “sushiness”, but incorporates other options that draws the downtown crowd.
6. How can it make sense to “mandate” style across a denomination of churches no matter who is in the congregation, or where that congregation resides? I think that is not healthy.
-chrizzle